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Operations and Administrative Officer

Apply now Job no: 493588
Work type: Full-Time
Location: Jalan Tenteram
Categories: Clerical/Administration Support

Job Description 

1. Provide administrative and operational support and assist supervisor to ensure smooth operations. 

  •  Handle day-to-day general queries from shelter residents 
  • Assist in the admission and orientation of new shelter residents 

  • Attend to general enquires on shelter (Internal/External parties) 

  • Provide administrative and operational support in overall shelter operations 

  • Collect statistics for monitoring and evaluation of activities and programmes of the shelter 


 2. Administrative & Operational Support 

  • Perform and assist in data entry for client and operational records 

  • Collect and maintain records of payments from clients for shelter fees and utilities 

  • Maintain records of financials, postages, distribution of rations/assistance to shelter residents, including inventory of in-kind donations 

  • Support the maintaining of security, health and safety of the shelter environment 

  • Assist in admission/discharge and orientation of residents 

  • Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance 

  • Enforce shelter rules and conduct shelter inspection for compliance with shelter rules 

  • Manage general disputes that may occur between co-living shelter residents 

  • Support team with the Covid-19 Safe Management Measures at the shelter and audit 
  • Respond to incidents within shelter units, such as de-escalating crisis situations and notify Operations Head / Centre Manager for next action step 



  • To support in TS wide programmes 


Other Responsibilities 

  •  Administrative and logistics support for meetings and events 
  • To update records on medical leave and staff development / training records 

  • To perform any other duties as assigned by Supervisor. 


Job Specifications 


Minimum Education / Qualifications 

  • GCE ‘O’ Levels or equivalent 


Minimum Years of Relevant Experience 

  • 2 years of working experience 



  • Microsoft - Words, Excel, Power Point. 

  • Conversant in English and other languages. 


Attributes (functional or leadership competencies) 

  • Self-driven and able to work independently. 

  • Communication skills essential. 


The above activities are no means exhaustive and are subjected to amendment whenever is needed. 

Advertised: Singapore Standard Time
Applications close:

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