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Operations and Admin Officer

Apply now Job no: 493424
Work type: Full-Time
Location: Towner Road, Jalan Tenteram
Categories: Clerical/Administration Support

Job Description:

Provide administrative and operational support and assist supervisor to ensure smooth operations.

Handle day-to-day general queries from shelter residents

  • Assist in the admission and orientation of new shelter residents
  • Attend to general enquires on shelter (Internal/External parties)
  • Provide administrative and operational support in overall shelter operations
  • Collect statistics for monitoring and evaluation of activities and programmes of the shelter

Administrative & Operational Support

  • Perform and assist in data entry for client and operational records
  • Collect and maintain records of payments from clients for shelter fees and utilities
  • Maintain records of financials, postages, distribution of rations/assistance to shelter residents, including inventory of in-kind donations
  • Support the maintaining of security, health and safety of the shelter environment
  • Assist in admission/discharge and orientation of residents
  • Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance
  • Enforce shelter rules and conduct shelter inspection for compliance with shelter rules
  • Manage general disputes that may occur between co-living shelter residents
  • Respond to incidents within shelter units, such as de-escalating crisis situations and notify Operations Head / Centre Manager for next action step


  • To support in TS wide programmes

Other Responsibilities

  • Administrative and logistics support for meetings and events
  • To update records on medical leave and staff development / training records
  • To perform any other duties as assigned by Supervisor.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.\

Job Specifications:

Minimum Education / Qualifications

  • GCE ‘O’ Levels or equivalent

Minimum Years of Relevant Experience

  • 2 years of working experience


  • Microsoft - Words, Excel, Power Point
  • Conversant in English and other languages

Attributes (functional or leadership competencies)

  • Self-driven and able to work independently
  • Communication skills essential

Advertised: Singapore Standard Time
Applications close:

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