Social Service Assistant at AWWA Ltd Show Job Information

Job FunctionSocial Work
Reference Number001/152
Advertised2 months ago
Experience Required0 to 2 years
Minimum QualificationNITEC
Job description
  • Assist with the planning and implementation of outreach events and activities to raise awareness of dementia and mental health in the community
  • Engage the beneficiaries through preventive activities and programmes in an individual or group-based setting targeting their holistic health and well-being to promote mental wellness and social connectivity
  • Conduct case monitoring to support clients’ conditions / progress and provide basic emotional support
  • Assist in coordinating outreach events and provide logistical / operational support to ensure the smooth organisation of these events
  • Promote, coordinate and conduct meaningful health and social activities to consistently engage clients and caregivers
  • Support in the planning and organisation of structured preventive activities and/or programmes for the community, those at risk of mental health conditions and caregivers
  • Provide basic mental health information to the public and caregivers
  • Conduct home visits and follow-up calls to monitor client’s conditions / progress, provide basic emotional support and escalate cases for support as necessary
  • Document and track client’s participation in outreach and activities, and assist in collation of statistics for submission to stakeholders
  • Perform administrative duties for programme / department, such as attending to information & referrals, ensure client’s data is updated on a monthly basis, maintain centre’s expenditure and to handle the membership fees, if any collected, etc
  • Support in programme development, monitor trends and issues relating to dementia/mental health services and needs of clients and their families
  • Extend support by contributing in different projects and committees from time to time, as and when required
  • To perform any other duties as directed by Director, CEO and the AWWA Management.
Job Requirements
  • NITEC in Community Care & Social Service and/or Diploma in Social Service
  • Preferably 2 years of experience in community / eldercare sector
  • Basic functional knowledge in use of computer
  • Experience in outreach or running programmes will be advantageous
  • Cheerful and empathetic with strong passion to serve the elderly
  • Good communication skills, interpersonal skills, customer service skills and language proficiency

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