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Programme Executive
at AWWA Ltd
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Job Function
Care and Programme
Reference Number
001/102
Advertised
3 months ago
Experience Required
3 to 5 years
Minimum Qualification
Diploma
Job description
Coordinate and engage zones, workgroups, and committees to understand requirements for each event
Support the planning of events with attention to financial and time constraints
Coordinate site recce, sourcing/booking of venues and schedule speakers where applicable.
Research vendors (catering, decorators, musicians etc.) / other stakeholders and choose the best combination of quality and cost
Negotiate with vendors to achieve the most favorable terms
Coordinate for support of resources via volunteer recruitment
Coordinate all event operations (preparing venue, invitations. EDMs etc.)
Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards
Provide logistics support, perform coordination at event(s) and support to resolve issues.
Evaluate event’s success and submit post mortem reports
Communicates with all zones within CIS and HQ volunteer management team to identify available opportunities and needs for volunteers.
Gathers information about each volunteer’s skills, availability, and goals; matches volunteers with appropriate opportunities based on this data.
Maintains and engages relationship with volunteers to maximise their participation in CIS events/activities.
Schedules, coordinates, and assigns volunteers to appropriate events/activities.
Arrange for appropriate trainings/briefings and ensures efficient dissemination of communication.
Regularly communicates and gathers feedback with volunteers to ensure placement is a good fit for individuals’ skills and goals.
Maintains files, records, applications, volunteer deployment and other data concerning volunteer program in CIS SharePoint.
Drafts, maintains, and publishes guidelines, best practices, and procedures for volunteer program.
Supports and coordinates volunteer recognition and appreciation events and activities within AWWA.
Performs other related duties as required.
To effectively manage and maintain CIS calendar of events.
To maintain CIS events materials such as photographs, collaterals and videos for publicity and CIS intranet updates.
To establish, review, communicate and implement CIS event and volunteer management SOPs and delivery of high quality services.
Provide secretariat support for meetings; minutes preparation, matters arising and follow-up per the agreed timeline.
Analyse and improve work processes to drive productivity, improvement and innovation – Performance Gaps / Continuous Work Improvements.
To participate in any process improvement projects/tasks in achieving objectives within service and organisational level.
To assist in ad-hoc projects/committees as and when required by Service Lead.
To perform any other duties as directed by the Senior Director, CEO and the Management of AWWA.
Job Requirements
Degree / Degree holder in event and/or business administration or similar field with at least 2 to 3 years of relevant related working experience
Those with customer service experience are preferred
Excellent interpersonal and communication skills, written and spoken are essential
Positive and results-driven individual.
Good organizational skills with the ability to multi-task and work independently or in teams
Experience in event planning or event coordination in a corporate environment
Proven track record of creative, successful events
Excellent organizational, communication, negotiating, and multitasking skills
Ability to remain calm under pressure and maintain a customer-service mindset
Outgoing, comfortable with interacting with new people from different communities
Good eye for details
Able to work independently and be a collaborative team player
Good IT skills, MS Office knowledge.
Proven ability to think and act strategically, planning and evaluating activity and opportunities within the context of the wider programme as well as individually.
Translate concepts into effective action plans
Analytical and meticulous with attention to important details.
Ability to work with different stakeholders within and outside of organization.
Experience of working for a non-profit organisation is desirable, but not necessary.
Creative and innovative thinker.
Positive with the openness to learn and teach across teams and organization.
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