Social Service Assistant at AWWA Ltd Hide Job Information

Job FunctionCare and Programme
Reference Number001/101
Advertisedone year ago
Experience Required1 to 3 years
Minimum QualificationNITEC
Job description

Assist with the planning and implementation of outreach events and activities to raise awareness of dementia and mental health in the community. Engage the beneficiaries through preventive activities and programmes in an individual or group-based setting targeting their holistic health and well-being to promote mental wellness and social connectivity. Conduct case monitoring to support clients’ conditions / progress and provide basic emotional support

Principal Responsibilities

  • Assist in coordinating outreach events and provide logistical / operational support to ensure the smooth organisation of these events
  • Promote, coordinate and conduct meaningful health and social activities to consistently engage clients and caregivers
  • Support in the planning and organisation of structured preventive activities and/or programmes for the community, those at risk of mental health conditions and caregivers
  • Provide basic mental health information to the public and caregivers
  • Conduct home visits and follow-up calls to monitor client’s conditions / progress, provide basic emotional support and escalate cases for support as necessary
  • Document and track client’s participation in outreach and activities, and assist in collation of statistics for submission to stakeholders
  • Perform administrative duties for programme / department, such as attending to information & referrals, ensure client’s data is updated on a monthly basis, maintain centre’s expenditure and to handle the membership fees, if any collected, etc
  • Support in programme development, monitor trends and issues relating to dementia/mental health services and needs of clients and their families
  • Extend support by contributing in different projects and committees from time to time, as and when required
Job Requirements
  • NITEC in Community Care & Social Service and/or Diploma in Social Servic
  • Preferably 2 years of experience in community / eldercare sector
  • Basic functional knowledge in use of computer
  • Experience in outreach or running programmes will be advantageou
  • Cheerful and empathetic with strong passion to serve the elderly
  • Good communication skills, interpersonal skills, customer service skills and language proficiency

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